Usually when I say that people never cease to amaze me, it is because someone has done something incredibly stupid, but this time, it is a good thing!
Remember a few weeks ago when I blogged about the mom trying to bring her sick child to daycare? If not, you can read about it here, No, I Won't Change The Rules For You. Today, this same parent had to be called because her son had a fever and needed to be picked up early. I was expecting her to be annoyed and frustrated as she usually is when things like this come up and I must admit that I was just as well pleased that I was working in the office this afternoon and wouldn't have to see her when she arrived.
As luck would have it, I needed to go up to the toddler room just as she was leaving with her son. I felt myself tense when I heard her voice in the stairway, but there was no where for me to go to avoid her. So I braced myself for her tyrant of complaints. But I couldn't have been more wrong! Despite being concerned that her son was sick, she was friendly and pleasant. She asked me about his day, as I am his main teacher and was with him all morning. We talked about his language development recently. And then she apologized to me for the way she acted a couple of weeks ago. She told me that she was just having a really bad day. She knew that she had been out of line and rude to me. And that she has felt bad about it ever since.
Even though I had long since gotten over her little outburst (blogging about it got a lot of the anger and frustration out of my system!) having her take the time to apologize to me today really made me feel good. I have always felt that I have a really good rapport with this parent (which not all the staff have, as she can be difficult) I was a little worried that the rapport I had worked hard to build with this woman had been destroyed over her mistake. I now know that she doesn't feel that I was at fault. She values the care I give to her son on a daily basis.